Hot N Cold HVAC

Effective Date: 03-01-2026

Hot N Cold HVAC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Phone number

Email address

Service address

Non-Personal Information

Browser type

IP address

Pages visited on our website

Device information

This information helps us improve our services and user experience.

2. How We Use Your Information

We use your information to:

Schedule and provide HVAC services

Respond to inquiries and customer requests

Send appointment confirmations and updates

Improve our website and services

Send occasional promotions or service reminders

3. SMS & Communication Consent

By providing your contact information, you agree to receive:

Phone calls

Text messages (SMS)

Emails

These may include appointment reminders, service notifications, and promotional messages.

You can opt out at any time by replying STOP to text messages or contacting us directly.

4. How We Protect Your Information

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Sharing of Information

Hot N Cold HVAC does not sell, rent, or trade your personal information.

We may share information with:

Service providers assisting in business operations (e.g., scheduling, payment processing)

Legal authorities if required by law

6. Cookies & Tracking Technologies

Our website may use cookies to:

Enhance user experience

Track website performance

Analyze visitor behavior

You can disable cookies through your browser settings if preferred.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Your Rights

You have the right to:

Request access to your personal information

Request corrections or updates

Request deletion of your data

To make a request, please contact us using the information below.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Hot N Cold HVAC
Email: [email protected]
Phone: (480) 790-1457

12. Consent

By using our website and services, you consent to this Privacy Policy.