Terms of Service

Hot N Cold HVAC

Effective Date: 03-01-2026

Welcome to Hot N Cold HVAC. By using our services, website, or communicating with our team, you agree to the following Terms of Service. Please read them carefully.

1. Services Provided

Hot N Cold HVAC provides residential and commercial HVAC services, including but not limited to:

HVAC installation

HVAC repair

HVAC maintenance

Air conditioning services

Heating services

Indoor air quality solutions

All services are subject to availability and may vary based on location, system condition, and scheduling.

2. Estimates & Pricing

We strive to provide accurate estimates; however:

All estimates are based on visible conditions at the time of inspection

Additional work may be required once the project begins

Final pricing may change if unforeseen issues arise

We will communicate any changes and obtain approval before proceeding.

3. Scheduling & Appointments

When booking an appointment:

Customers agree to provide accurate contact and service information

We will make every effort to arrive within the scheduled time window

Delays may occur due to traffic, weather, or prior service calls

If you need to reschedule, please notify us as soon as possible.

4. Payments

Payment is due upon completion of services unless otherwise agreed in writing.

We accept various forms of payment, which may include:

Credit/Debit Cards

Cash

Financing (if applicable)

Late or unpaid balances may be subject to additional fees.

5. Cancellations

We understand plans change.

Please provide at least 24 hours notice for cancellations

Same-day cancellations may be subject to a service fee

6. Warranties & Guarantees

Hot N Cold HVAC stands behind its work.

Labor warranties may apply depending on the service

Manufacturer warranties apply to installed equipment

Warranty coverage may be void if systems are tampered with or improperly maintained

Specific warranty details will be provided at the time of service.

7. Customer Responsibilities

Customers agree to:

Provide safe and clear access to the work area

Ensure pets are secured

Disclose any known issues with the HVAC system

Hot N Cold HVAC is not responsible for delays or issues caused by unsafe or restricted access.

8. Limitation of Liability

To the fullest extent permitted by law:

Hot N Cold HVAC is not liable for indirect, incidental, or consequential damages

Our liability is limited to the amount paid for the service provided

9. Website Use

By using our website, you agree:

Not to misuse or attempt to disrupt website functionality

Not to submit false or misleading information

All content on this site is the property of Hot N Cold HVAC and may not be copied without permission.

10. Communication Consent

By contacting Hot N Cold HVAC, you agree to receive:

Calls

Text messages (SMS)

Emails

These communications may include appointment reminders, service updates, and promotional offers. You may opt out at any time.

11. Changes to Terms

Hot N Cold HVAC reserves the right to update these Terms of Service at any time. Updates will be posted on this page.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Hot N Cold HVAC
Email: [email protected]
Phone: (480) 790-1457

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Arizona.